Weight Loss Injections

Dr Dharini Weight Loss & Wellness is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website.


1. Who We Are

Drdhariniwellness.com provides Weight loss, wellness, coaching, and health-related services.
Contact Email: [email protected]


2. Information We Collect

We may collect and process the following types of data:

a) Personal Data

  • Full name

  • Email address

  • Phone number

  • Billing and payment details

  • Information submitted through contact forms or booking systems

b) Health-Related Information

If you provide information about your health, lifestyle, or wellbeing (e.g., through consultation forms), this is classified as “special category data” under GDPR and is processed only with your explicit consent.

c) Technical Data

  • IP address

  • Browser type and version

  • Device type

  • Time zone setting

  • Website usage data


3. How We Collect Your Data

We collect data when you:

  • Fill in forms on our website

  • Book appointments or purchase services

  • Subscribe to newsletters

  • Contact us directly

  • Use or browse our website (via cookies and analytics tools)


4. How We Use Your Data

We use your personal data to:

  • Provide and manage bookings and services

  • Process payments securely

  • Communicate with you about your appointments or enquiries

  • Send newsletters or marketing communications (only with your consent)

  • Improve our website and services

  • Comply with legal and regulatory obligations


5. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Consent – for marketing communications and health data

  • Contractual necessity – to deliver services you have requested

  • Legal obligation – for financial and regulatory compliance

  • Legitimate interests – to improve our services and user experience


6. Payments

Payments made through our website are processed via secure third-party providers. We do not store your full payment card details.


7. Third-Party Services

We may share your data with trusted third-party providers, including:

  • Payment processors

  • Booking systems

  • Email marketing platforms

  • Analytics providers (such as Google Analytics)

These providers process data only on our instructions and in compliance with data protection laws.


8. International Data Transfers

Some of our third-party providers may transfer your data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.


9. Data Retention

We retain your personal data only as long as necessary to:

  • Provide services

  • Meet legal, accounting, or reporting requirements

Health-related information is retained securely and only for as long as required for service delivery and compliance.


10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact: [Insert Email Address]


11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Analyse website traffic

  • Improve user experience

  • Support marketing efforts

You can manage your cookie preferences through your browser settings.


12. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption and secure storage systems.


13. Children’s Privacy

Our services are not intended for children under 16, and we do not knowingly collect data from children.


14. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.


15. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: [email protected]
Website: Drdhariniwellness.com


16. Medical Disclaimer

The information and services provided on this website are for general wellness and educational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment.

Caxton House, Old Station Rd, Loughton IG10 4PE, UK

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* Delivery is next day usually when order is placed early. No deliveries on Saturday, Sunday or Monday.